Professional, Support & Managed Services

Truminds Professional, Support & Managed Services offers “True Customer Experience”. We focus on Enhancing Product/Solution/Service Experience at every customer touch point.

Truminds offers professional, Support & Managed Services right from site survey analysis to network planning and updates. We also monitor and diagnose the metrics with automation and analystics across IT systems and devices in a multi-vendor and multi-technology environment.

On the Professional services side, we help our clients with planning, deployment, implementation, inventory management, migration, integration and training services.

On the managed and support services front we provide automation and analytics services, dashboards and notifications, TAC services (L1/L2/L3 support), ticket management and Triaging, remote tech upgrades, real time chat support, SLA management and resident engineer services along with maintaining and sustaining the client's product(s) lines.